Find alternatives to calling the San Antonio Police Department.
Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.
These resources may be obligated to call police in the case of an immediate risk of harm to the caller or another, child abuse, or abuse of a vulnerable adult. Where we know or suspect that a resource may work in cooperation with law enforcement or involve them beyond what is required by law, we acknowledge that in the listing.
These resources are not intended to cover all situations, only to provide the services described. If you are in danger of immediate harm and feel safe doing so, call 911.
Domestic Violence & Sexual Assault
- Family Violence Prevention Services
- Provides services to those who have experienced domestic or partner violence. 24-hour hotline connects callers to emergency shelter services, free legal assistance, violence prevention services, counseling and support groups for individuals and families, court accompaniment, and ongoing health and social services. Shelter address is confidential. Callers may request police support but no police report or involvement is required. Serves Bexar County.
- (210) 930-3669 (Admin)
- (210) 733-8810 (Crisis line, 24/7)
Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.
- Roy Maas Youth Alternatives
- Provides services for unhoused, runaway, trafficked youth, and youth transitioning out of probation (up to age 24). RMYA Centro Seguro Drop-In Center is a 24-hour drop-in center for youth up to 24 years of age, who are at-risk or victims of trafficking, homelessness, runaway, or other unsafe living conditions. Youth receive a hot shower, meal, change of clothing, and access to immediate crisis intervention services, emergency shelter, therapy, transitional living, family counseling and resources center, and educational resources. Through hotline, can access emergency shelter services for up to 90 days.
- If youth is under 18 Child Protective Services will be alerted.
- 3103 West Ave., San Antonio, TX 78213
- (210) 340-8090, press 1 (24/7)
Please consider using these alternatives to calling the San Antonio Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention.
We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.
Reimagine public safety. Don’t call the police.