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Salt Lake City

Find alternatives to calling the Salt Lake City Police Department.

Don't Call The Police logo, a database of alternatives to the police

Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.

Where we know or suspect that a resource may work in cooperation with law enforcement, we acknowledge that in the listing.

These resources are not intended to cover all situations, only to provide the services described. If you are in danger of immediate harm and feel safe doing so, call 911.

Housing

  • Homeless Connections Helpline
    • Serving people in Salt Lake County, connects callers with emergency shelter and resource referrals.
    • (801) 990-9999 
    • https://homelessutah.org/
  • Women in Jeopardy Crisis Shelter
    • Safe, confidential, 181-bed licensed shelter with private family or double rooms, providing supportive services including meals, case management, support groups, and access to community resources. Services offered to women with or without dependent children. A program of the Family Justice Center.
    • (801) 537-8600 (24/7)
    • Toll Free: 1 (855) 992-2752
    • https://www.ywcautah.org/what-we-do/safety/

LGBTQ+

  • Encircle
    • Provides programs, services, and reduced cost therapy to LGBTQ+ individuals, parents, families, and the community. Online and in-person programming for LGBTQ+ youth, age 12-25, and their families.
    • Drop-in 2 p.m. – 8 p.m., Monday – Friday
    • 331 600 E, Salt Lake City, UT 84102
    • https://encircletogether.org/
  • Utah Pride Center
    • Provides space, programs, and activities for the LGBTQ+ community. Walk-in programs for youth of all ages and their families.
    • 10 a.m. – 8 p.m., Monday – Friday
    • 1380 S. Main St, Salt Lake City, UT 84115
    • (801) 539-8800
    • https://utahpridecenter.org/

Mental Health

  • UNI Crisis Line
    • 24-Hour, free, confidential mental health crisis hotline. Clinicians specializing in crisis de-escalation, suicide intervention. The Utah Crisis Line sends out mobile crisis outreach teams (MCOT) in many areas throughout the state, as well as follow-up services. Crisis teams are made up of licensed clinician and peer support person. After 10 p.m., clinician may be accompanied by a police officer, depending on staff availability. Interpreters in more than 150 languages.
    • 1 (801) 587-3000
    • https://healthcare.utah.edu/uni/programs/crisis-diversion.php

Domestic Violence & Sexual Assault

  • Utah Domestic Violence Coalition
    • Connects callers to information, support, and local resources.
    • 1 (800) 897-5465 (24-Hour LINKLine)
    • https://www.udvc.org/
  • Utah’s 24-Hour Sexual Violence Crisis Line
    • A safe, confidential service offered to sexual violence survivors anywhere in the state. When you call the 24-hour sexual violence crisis line, you’ll be routed to a local UCASA affiliate organization in your area based on the first six digits of your phone number. Callers can be connected to a range of free services.
    • 1 (888) 421-1100 (24/7)
    • https://www.ucasa.org/
  • Rape Recovery Center
    • Services for those victimized through sexual violence. Certified Crisis Counselors staff hotline 24 hours per day, 7 days per week to provide anonymous crisis intervention, information, and support. Mobile hospital response services will come to you at Salt Lake hospitals and outpatient clinics, 24/7. English and Spanish.
    • (801) 467-7273 (24/7)
    • https://www.raperecoverycenter.org/
  • Salt Lake Area Family Justice Center at the YWCA
    • Free, confidential for victims of domestic violence, sexual assault, elder abuse, and stalking. Offering crisis intervention, protective orders, victim’s legal assistance, safety planning, sexual assault nurse exams, short-term counseling, housing support, refugee advocacy services, immigration assistance, economic empowerment, case management, and more. Can connect callers with emergency housing.
    • Walk-in Monday – Friday, 9 a.m. – 4 p.m.
    • 310 East 300 South, Salt Lake City, UT
    • (801) 263-3370 (general)
    • (801) 537-8600 or 1 (855) 992-2752 (24/7)
  • South Valley Services
    • Provides safe shelter and supportive services to men, women and children who have been forced to leave their homes due to family violence.
    • (801) 255-1095 (24/7)
    • TTY/Text Helpline: (385) 266-6208
    • https://svsutah.org/

Youth

Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.

  • SafeUT
    • The SafeUT Crisis Chat and Tip Line is a statewide service that provides real-time crisis intervention to youth through live chat and a confidential tip program. Can provide mobile crisis intervention, safety planning, and resource referral. Offering help with emotional crises, bullying, relationship problems, mental health, or suicide-related issues. Hotline is free and confidential.
    • (833) 372-3388 (24/7)
    • Download the app here
  • Volunteers of America Youth Resource Center
    • A drop in resource center and emergency shelter for all youth aged 15-22 at-risk or experiencing homelessness. Essential basic need items, 3 hot meals a day, pantry food, showers, laundry, life-skills groups, housing and employment case management, dental and medical care assistance, with access to mental health and legal services on-site. From 7:30 pm – 8:30 am the Youth Resource Center transitions into a 30 bed emergency shelter. Drop-in based services.
    • Intake hours: 8:30 a.m. – 7:30 p.m.
    • 888 S 400 W, Salt Lake City, UT 84101
    • (801) 364-0744
    • https://www.voaut.org/yrc

Elders

  • Salt Lake Area Family Justice Center at the YWCA
    • Free, confidential walk-in services for victims of domestic violence, sexual assault, elder abuse, and stalking. Offering crisis intervention, protective orders, victim’s legal assistance, safety planning, sexual assault nurse exams, short-term counseling, housing support, refugee advocacy services, immigration assistance, economic empowerment, case management, and more.
    • Walk-in Monday – Friday, 9 a.m. – 4 p.m.
    • 310 East 300 South, Salt Lake City, UT
    • (801) 263-3370 (general)
    • (801) 537-8600 or 1 (855) 992-2752 (24/7)
    • https://slcfamilyjusticecenter.org/
  • Utah Aging and Adult Services – Long-Term Care Ombudsman
    • Service providing information on rights of people in long-term care.
    • (385) 468-3255 (Salt Lake County)
    • (801) 538-3924 (Statewide)
    • https://daas.utah.gov/

Crime

  • Utah Legal Services
    • Provides free legal help in non-criminal cases to low-income Utahns. Services include representation of victims of domestic and relationship violence, and to assist with public benefits.
    • (801) 328-8891 (Salt Lake)
    • (801) 394-9431 (Ogden)
    • https://www.utahlegalservices.org/

Substance Abuse

  • Odyssey House
    • Provides a continuum of care for people experiencing addiction or substance abuse. Residential and outpatient programs, serving teens and adults. Accepts Medicaid and insurance and will work with callers to find affordable care.
    • 8 a.m. – 5 p.m., Monday – Friday
    • (801) 322-3222
    • https://www.odysseyhouse.org/

Please consider using these alternatives to calling the Salt Lake City Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention. We can abolish the police by not calling the police.

We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.

Reimagine public safety. Don’t call the police.

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