Find alternatives to calling the Redding Police Department.
Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.
These resources may be obligated to call police in the case of an immediate risk of harm to the caller or another, child abuse, or abuse of a vulnerable adult. Where we know or suspect that a resource may work in cooperation with law enforcement or involve them beyond what is required by law, we acknowledge that in the listing.
These resources are not intended to cover all situations, only to provide the services described. If you are in danger of immediate harm and feel safe doing so, call 911.
- Hill Country Mobile Crisis Outreach Team
- Provides on-the-spot urgent mental health services to people suffering severe mental illness. MCOT will respond to crisis situations in many locations within the Shasta County area, from people’s homes to the streets. Operates out of the Hill Country C.A.R.E. Center.
- 1401 Gold St. in Redding
- 8:30 a.m. to 5 p.m., Monday through Friday
- (530) 238-7133 (crisis)
- (530) 238-7134 (general)
Domestic Violence & Sexual Assault
- One SAFE Place
- Provides emergency shelter, crisis and ongoing counseling, advocacy and case management to people affected by domestic violence and their families. Hosts a 24/7 free, confidential crisis hotline staffed by trained counselors
- 2250 Benton Dr. Redding, CA 96001
- (530) 244-0117 (24/7)
Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.
Please consider using these alternatives to calling the Redding Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention.
We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.
Reimagine public safety. Don’t call the police.