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Oklahoma City, OK

Find alternatives to calling the Oklahoma City Police Department.

Cover photo for alternatives to police in Oklahoma City, OK, a list of alternatives to calling the police or 911

Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.

These resources may be obligated to call police in the case of an immediate risk of harm to the caller or another, child abuse, or abuse of a vulnerable adult. Where we know or suspect that a resource may work in cooperation with law enforcement or involve them beyond what is required by law, we acknowledge that in the listing.

These resources are not intended to cover all situations, only to provide the services described. If you are in danger of immediate harm and feel safe doing so, call 911.

Housing
LGBTQ+
Mental Health
Domestic Violence & Sexual Assault
Youth
Elders
Crime
Substance abuse

Housing

  • 211 Heartline
    • A free, 24-hour phone service that provides Oklahomans access to information about health and human services. Highly trained 2-1-1 call specialists offer compassionate engagement and can make in-depth assessments and referral plans based on eligibility requirements for each program.
    • 211 or text 8989211
    • https://heartlineoklahoma.org/
  • City Rescue Mission*
    • Emergency food and shelter to people over 18 experiencing homelessness. Case Management staff works with over 70 local agencies to provide access to coordinated services such as medical and dental care, and public benefits.
    • Women and children’s entrance: 800 W. California Ave.
    • Men’s entrance: 914 W. California Ave.
    • (405) 232-2709 (24/7)
  • The Homeless Alliance
    • The Homeless Alliance operates several housing programs including housing for families with children, veterans, single adults who are considered chronically homeless, and people who are HIV positive.
    • Walk-in services for people currently experiencing homelessness:
      • Veterans, families with children, or people 24 years old or younger: Walk-in Resource Center at 1724 N.W. 4th Street
      • Single adults: Walk-in Day Shelter at 1729 N.W. 3rd Street and sign up to see an advocate Monday through Friday 8 to 11 a.m. or 1 to 3 p.m. Sign-up on the list on Office #2. Ask the advocate for assistance with housing or other needs.
      • Or, call (405) 415-8410 (Monday through Friday between 9 a.m. to 4 p.m. – ask to schedule an in-take)
    • Housing assistance for people with HIV or AIDS:
      • (405) 778-6385

LGBTQ+

  • Diversity Center of Oklahoma
    • Bridges gaps in complete wrap around community services by partnering with a variety of community agencies and putting them under one roof at the Gender Diverse and LGBTQ Community Resource Center. Provides resources in one location by agencies who specifically provide services to Gender Diverse & LGBTQ+ communities.
    • (405) 604-5217
    • https://diversitycenterofoklahoma.org/

Mental Health

  • NorthCare Crisis Intervention Services*
    • Offers Mobile Crisis Response Teams that are available 24 hours a day, 7 days a week to provide assistance for mental health and substance abuse crisis through telephone or face-to-face assessments. Services are designed to de-escalate the crisis situation and prevent possible inpatient hospitalization, detention and/or homelessness.
    • (405) 858-2700 – 24 hour crisis line
    • https://www.northcare.com/
    • *Please note this program is run in cooperation with Oklahoma County
  • Reachout Hotline
    • 24-hour hotline for information or referrals regarding mental health and substance abuse issues.
    • 1 (800) 522-9054

Domestic Violence & Sexual Assault

  • Cheyenne and Arapaho Tribes, Oklahoma: Domestic Violence Program & Social Services Program
    • Provides services and assistance to tribal members in Oklahoma who are domestic violence survivors. Assistance is also provided to other Native American domestic violence survivors living in the service area. Also provides services and resources for victims of sexual assault and those who have been rendered homeless due to domestic violence. Confidential.
    • Phone: (405) 295-1525
  • Chickasaw Nation Violence Prevention Services
    • Offers a variety of services to assist victims of domestic violence, sexual assault and stalking who are residing or relocating within the Chickasaw Nation boundaries. These services are voluntary and available to Native and non-Native victims and their dependents who meet eligibility criteria.
    • (580) 272-5580
    • https://www.chickasaw.net/Services/Domestic-Violence-Services.aspx
  • La Luz
    • Bilingual Spanish/English free crisis and ongoing services for victims of domestic violence and sexual assault. Offers crisis intervention, safety planning, interpreter services, hospital and other advocacy, optional prayer, counseling, referrals, and more.
  • Palomar: Oklahoma’s Family Justice Center*
    • Center that works with a coalition of local organizations that provide free and confidential assistance to survivors (and their children) of domestic violence, sexual assault, stalking, trafficking and elder abuse. They welcome people of all ages and genders, regardless of sexual orientation, language spoken, immigration status or income. Victims advocates on-site, walk-ins welcome.
    • 1140 N. Hudson Ave
    • 8 a.m. – 7:30 p.m., Monday – Friday
    • (405) 552-1010
    • https://palomarokc.org/
    • *Please note, this resource lists the police department as one of their partner agencies
  • YWCA OKC
    • Crisis services for victims of domestic violence or sexual assault. DV services include emergency housing (suspended during COVID), on-site assistance at the police station in filing victim protection orders and safety planning. Sexual assault services include on-site advocacy at the hospital or police station, nurse examinations, and ongoing case management.
    • (405) 917-9922 (24-Hour DV Hotline)
    • (405) 943-7273 (24-Hour Sexual Assault Hotline)
    • https://www.ywcaokc.org/

Youth

Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.

  • Red Rock Child Crisis Stabilization
    • A community‐based crisis stabilization center. Serves youth age 10 – 17. Quickly assesses a child in crisis, stabilize the crisis and then refer to an appropriate level of care. Fully staffed with mental health technicians, registered nurses, licensed therapists and a psychiatrist. Residential treatment provided for up to 7 days. Accepts insurance; uninsured will receive services free of charge.
    • (405) 425‐0333 or 1 (855) 330‐1374 (24/7)
    • https://www.red-rock.com/crisis.php
  • Youth Crisis Mobile Response
    • 24/7 crisis hotline for youth experiencing a crisis – behavioral or emotional, physical or social, at home or at school. Provides support over the phone 24 hours a day, 7 days a week. Can connect the young person (child, teen or young adult) with local mental health professionals who can come to their home in 1- to 24-hours. Free.
    • 1 (833) 885-2273
    • https://heartlineoklahoma.org/youth-crisis-mobile-response
  • Youth Crisis and Runaway Hotline
    • A crisis hotline that offers information and referral for runaways and youth in crisis.
    • 1 (800) 448-4663

Elders

  • Sunbeam Family Services
    • One-stop assistance program for senior adults to encourage independence and self-sufficiency by helping seniors stay active in their lives, connected to their communities, find permanent housing, and living in their own homes for as long as possible. 
    • (405) 609-6551
    • https://sunbeamfamilyservices.org/senior-services/

Crime

  • Legal Aid Services of Oklahoma, Inc.
    • A non-profit, 501(c)(3) organization that provides civil legal assistance to low-income persons throughout Oklahoma. 
    • https://www.legalaidok.org/

Substances

  • Narcotics Anonymous Oklahoma
  • Reachout Hotline
    • 24-hour hotline for information or referrals regarding mental health and substance abuse issues.
    • 1 (800) 522-9054

Please consider using these alternatives to calling the Oklahoma City Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention.

We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.

Reimagine public safety. Don’t call the police.

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