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Nashville

Find alternatives to calling the Metropolitan Nashville Police Department.

Cover photo for alternatives to police in Nashville, TN, a list of alternatives to calling the police or 911

Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.

Where we know or suspect that a resource may work in cooperation with law enforcement, we acknowledge that in the listing.

Housing

  • Nashville Rescue Mission*
    • Mission providing emergency services in the form of food, clothing, or shelter. Separate men’s and women’s campuses.
    • (615) 255-2475
    • https://nashvillerescuemission.org/
    • *Please note, this resource is Christian-affiliated
  • Oasis Center
    • Youth-focused center providing crisis intervention, emergency housing, rapid re-housing, and community outreach.
    • (615) 327-4455 (24/7 crisis services)
    • https://oasiscenter.org/
  • Room in the Inn*
    • Winter program – night shelter from November – March
    • Men seeking shelter should come to our downtown campus (705 Drexel Street) and speak to a staff member for instructions. The Winter Shelter help desk opens at 3:30 pm, 7 days a week, with a staff member available to answer any questions.
    • Women must attend the Women’s Draw at 11:30 am, Monday-Friday.
    • (615) 251-7019
    • https://www.roomintheinn.org/winter-shelter
    • *Please note this resource is Christian-affiliated

LGBTQ+

  • Just Us Program at Oasis Center
    • Youth-focused center providing crisis intervention, emergency housing, rapid re-housing, and community outreach. Just Us is a collection of programs at Oasis Center dedicated to helping lesbian, gay, bisexual, transgender, and questioning youth to achieve their full potential. 
    • (615) 327-4455 (24/7 crisis services)
    • (615) 983-6862 (General)
    • http://justusoasis.org/

Mental Health

Domestic Violence & Sexual Assault

  • Nashville Sexual Assault Center
    • Crisis and support line is available 24 hours a day for anyone in need of support, referrals and information for themselves or someone they know including assistance immediately following a sexual assault. 
    • 1 (866) 811-7473 (Crisis and support line)
    • (615) 259-9055 (Nashville office)
    • (931) 241-4143 (Clarksville office)
    • https://www.sacenter.org/
  • YWCA 24-Hour Crisis & Support Helpline
    • Provides a wide range of intervention services to those experiencing domestic or partner violence, including direct intervention and emergency housing.
    • 1 (800) 334-4628 or TEXT (615) 983-5170.

Youth

Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.

  • Carl Perkins Center for the Prevention of Child Abuse
    • 24-Hour Hotline provides a professional family advocate from the Center who is available 24 hours a day to provide crisis intervention to individuals who are at risk of child abuse or are clients who need to talk to someone. 
    • (800) 273-4747 (Crisis Hotline)
  • Oasis Center
    • Youth-focused center providing crisis intervention, emergency housing, rapid re-housing, and community outreach.

Elders

Coming soon.

Crime

  • Tennessee Voices for Victims
    • Tennessee Voices For Victims (TVFV) works on behalf of victims of crime in Tennessee.
    • (615) 513-8707 or (615) 390-5202
    • tnvoicesforvictims.org

Substance Abuse

  • Tennessee Association of Alcohol, Drug, & Other Addiction Services (TAADAS) Redline

Please consider using these alternatives to calling the Metropolitan Nashville Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention. We can abolish the police by not calling the police.

We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.

Reimagine public safety. Don’t call the police.

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