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Minneapolis, MN

Find alternatives to calling the Minneapolis Police Department.

Cover photo for alternatives to police in Minneapolis, MN, a list of alternatives to calling the police or 911

Typically, people call the police because they are experiencing or perceive an emergency and need immediate assistance. In order to provide the most effective alternatives to calling the police or 911, unless otherwise indicated, the resources included here are limited to those that offer immediate assistance through emergency or crisis services.

These resources may be obligated to call police in the case of an immediate risk of harm to the caller or another, child abuse, or abuse of a vulnerable adult. Where we know or suspect that a resource may work in cooperation with law enforcement or involve them beyond what is required by law, we acknowledge that in the listing.

These resources are not intended to cover all situations, only to provide the services described. If you are in danger of immediate harm and feel safe doing so, call 911.

Most of these resources serve St. Paul and the greater Twin Cities. Where coverage is limited by location or county we have tried to note that.

Housing
LGBTQ+
Mental Health
Domestic Violence & Sexual Assault
Youth
Elders
Crime
Substances

Housing

  • The Ain Dah Yung Center
  • Metro Shelter Hotline
    • The Metro Shelter Hotline operates through a toll-free number to link homeless callers to shelter information, 24 hours a day, seven days a week. For information about additional shelters and housing programs in the metro area (including for youth, families, and domestic violence)
    • 1 (888) 234-1329
  • Northside Prevention Program
    • The Northside Prevention Program helps young adults ages 18 to 24, and families with youth/young adults ages 13-24 who are present in the home. Assists with the immediate need for past due rental or utility payments to avoid eviction and episodes of homelessness. Program of The Link.
    • (612) 232-2450
    • https://thelinkmn.org/northside-prevention-program/
  • Passageways
    • Passageways Shelter and Housing Program provides emergency shelter beds for youth ages 13 to 17 and housing for youth ages 16 to 24 who have been victims of sex trafficking. Program of The Link.
    • (612) 226-0946
    • https://thelinkmn.org/passageways/
  • Suburban Rapid Rehousing
    • Helps youth who are experiencing homelessness transition quickly from the streets and emergency shelters to stable housing . The program serves the five county suburban metro area including: Anoka, Carver, Dakota, Scott and Washington counties. Program of The Link.
    • (612) 310-9043
    • https://thelinkmn.org/housing/srrh/

LGBTQ+

  • OutFront Minnesota
    • OutFront’s Anti-Violence Program Crisis Line provides crisis intervention services, legal assistance, confidential crisis counseling, and other advocacy services for LGBTQ+ victims of violence and harassment.
    • 1 (800) 800-0350 or (612) 822-0127
    • https://www.outfront.org/crisis-anti-violence

Mental Health

  • Hennepin County Children’s Mental Health Crisis Response Services
    • Provides mental health crisis outreach to children and youth to help stabilize and end the crisis. Crisis support is provided by licensed mental health professionals. Crisis Response is available 24 hours a day, 7 days every week. Can provide mobile response or over the phone stabilization.
    • (612) 348-2233
    • https://www.hennepin.us/residents/health-medical/mental-health-substance-use#children
  • REP for MN
    • Hotline staffed Community Resourcers trained in mental health first aid and de-escalation. Community Resourcer can connect caller to trusted community resources for further support or send a Response Team to the caller’s location to assist in person to provide immediate support. A good resource for noise complaints, mental health crises, non-violent conflict de-escalation, issues with neighbors, and welfare checks, as well as community referrals. Not presently available to respond to active violence, domestic abuse in progress, or medical crises.
    • 7 p.m. – Midnight, Fri. and Sat.
    • (952) 737-3730
    • https://repformn.org/revolutionary-emergency-partners/

Domestic Violence & Sexual Assault

  • Bluff Country Family Resources
    • Bluff Country Family Resources provides free individualized crisis intervention, legal and personal advocacy, support groups, as well as information and referrals. 24/7 sexual assault and DV crisis hotline.
    • 1 (866) 367-4297
    • http://www.bluffcountry.org/
  • Canvas Health 24/7 Sexual Abuse Crisis Hotline
  • Day One Crisis Line
    • For people experiencing experiencing domestic violence, sexual assault or sexual violence, human trafficking or simply questioning aspects of their relationship, advocates are available 24/7 to listen and give information and resources.
    • 1 (866) 223-1111 (24-Hour crisis hotline)
    • http://www.dayoneservices.org/
  • Minnesota Indian Women’s Sexual Assault Coalition
  • Tubman
    • Tubman provides comprehensive services to serve families and individuals across the Twin Cities. Tubman can help with crisis situations through their 24-hour resource line and shelter services. They will also support clients through their long-term healing processes and help them overcome barriers through our core service areas: shelter and housing, mental and chemical health, legal services, youth programs, and workshops and support groups.
    • (612) 825-0000 (24-Hour crisis hotline)
    • https://www.tubman.org/

Youth

Please note, people answering these calls may be mandatory reporters, and required to make a report to CPS or law enforcement in certain situations. Learn about local mandatory reporter laws here.

  • The Ain Dah Yung Center
  • Metro Children’s Crisis Response Services – 24/7 helpline
    • Dakota County: (952) 891-7171
    • Becker County/White Earth Reservation: (218) 850-HELP(4357) or (877) 380-3621
  • The Bridge for Youth
    • Emergency helpline with compassionate advocates; emergency housing available for youth age 10 – 17
    • (612) 377-8800
    • (612) 400-7233 (Text)
    • https://bridgeforyouth.org/
    • ysnmn.org – an app managed by Bridge for Youth, central location for youth to find resources including open shelter beds, food, pregnancy assistance, and more. Phone app also available.
  • Northside Prevention Program
    • The Northside Prevention Program helps young adults ages 18 to 24, and families with youth/young adults ages 13-24 who are present in the home. Assists with the immediate need for past due rental or utility payments to avoid eviction and episodes of homelessness. Program of The Link.
    • (612) 232-2450
    • https://thelinkmn.org/northside-prevention-program/
  • Passageways
    • Passageways Shelter and Housing Program provides emergency shelter beds for youth ages 13 to 17 and housing for youth ages 16 to 24 who have been victims of sex trafficking. Program of The Link.
    • (612) 226-0946
    • https://thelinkmn.org/passageways/
  • Suburban Rapid Rehousing
    • Helps youth who are experiencing homelessness transition quickly from the streets and emergency shelters to stable housing . The program serves the five county suburban metro area including: Anoka, Carver, Dakota, Scott and Washington counties. Program of The Link.
    • (612) 310-9043
    • https://thelinkmn.org/housing/srrh/
  • West Metro Navigator
    • The West Metro Regional Navigator takes crisis calls and referrals of youth under the age of 24 who are victims of sex trafficking. Serves Hennepin, Scott, and Carver Counties. 24/7 response.
    • (612) 232-5428
    • https://thelinkmn.org/west-metro/
  • YMCA Youth Resource Line
    • YMCA Youth Resource Line is a messaging service where youth can call and connect with a YMCA Youth Support Specialist who will provide resource and referrals.

Elders

  • Minnesota Elder Justice Center
    • Trained advocates can listen and support victims and loved ones through abuse, neglect and financial exploitation, provide referrals, assist with safety plans, and more. Services are free and confidential.
    • (651) 440-9300
    • https://elderjusticemn.org/

Crime

  • Day One Crime Victim Support Line
    • Day One hosts the statewide support line for general crime victims. Help is available to you no matter where you’re located in the state of Minnesota. 24/7 support line.

Substances

Coming soon.

Please consider using these alternatives to calling the Minneapolis Police Department or 911 when faced with a situation that calls for de-escalation and/or intervention.

We have tried to indicate where police or law enforcement may work with the alternative resources listed; please let us know if you have any concerns about these resources.

Reimagine public safety. Don’t call the police.

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